Enterprise Onsite Support

Need affordable & reliable IT support for your Enterprise?

"We get you connected"

Tandem Support Services is a leader in providing IT support services, computer network support and network consulting services for integrated networks within the "Franchising" Industry. Our IT support and consulting services can aid in all aspects of your network ranging from strategic network planning to full network installation and network security. We offer full turn-key network services including design, implementation, project management, admin training and 24‑7 help desk support. Our certified networking engineers have real-world experience with large‑scale deployments assisting you to overcome nagging network performance problems through advanced network analysis and industry "Best Practices".

With our vast Talent-pool of Certified Support Specialists, we not only provide remote IT support for your workstation, server, and network, we can also provide emergency onsite "Smart Hands" support as needed. Our breadth of technical expertise and geographical reach will help your organization be more effective and respond faster to common IT issues without the need to add additional staff and overhead.

  • 99% of USA coverage including outlying islands and Puerto Rico, Canada, Mexico and the UK.
  • SLA based contracts
  • Broad technical support expertise
  • Certified staff
  • Systems, workstations and network expertise
  • Web-based dispatch
  • Status and performance reporting